Privacy Policy
Effective Date: January 1, 2025
Welcome to Citizen Carz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number
- Vehicle Information: Details about vehicles you inquire about or purchase
- Financial Information: Payment details (processed securely through our payment processors)
- Technical Data: IP address, browser type, device information, and usage data
- Communication Data: Records of your correspondence with us
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To process transactions and deliver purchased vehicles
- To communicate with you about your inquiries and purchases
- To improve our website and services
- To prevent fraud and enhance security
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our business (e.g., payment processors, delivery services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger or sale of company assets
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Data is stored securely using Firebase and Supabase with encryption
- Access to personal information is restricted to authorized personnel
- We regularly review our security practices to ensure protection
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request a copy of your personal data
- Correction: You can update or correct your information
- Deletion: You can request deletion of your personal data
- Opt-out: You can unsubscribe from marketing communications
To exercise these rights, please contact us at citizencarzbusiness@gmail.com.
6. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: citizencarzbusiness@gmail.com
- By phone: 7760666666
- By mail: Bethel Church Bus Stop, Hebbal Kempapura, Bengaluru, Karnataka 560024